Hi! I'm Jenna, a product design lead for community at Twitch.

Jenna Passmore
My experience

I design experiences that enable communities to thrive.

Previously, I worked on trust and safety experiences at Twitter and Discord, shaping how communities participate, self-regulate, and grow by reducing harm and creating space to belong.

Now I’m at Twitch, where I’m exploring how creators and viewers build community live, one stream at a time.

“Too often, trust and safety teams get caricatured as partisan scolds and censors. Visiting Discord offered a welcome reminder that they can be innovators, too.”- Casey Newton, Platformer
Selected work

I make the gnarliest problems feel delightfully simple.

Don’t just take my word for it; take a look at my past work. I respect NDAs, so get in touch for more case studies.

Get in touch
Warning System
Reframing enforcement
as education
Read case study →
Client
Discord
Project
Warning System feature
Twitch Shouts: My Shoutouts screen with a 3D megaphone
Helping creators connect
with their viewers
between streams
Coming soon
Client
Twitch
Project
Shouts feature
Marvel · folding screen
Imagining a new
medium for comics
Client
Marvel
Project
Folding screen prototype
Wizarding World · Connected Wand
Conjuring magic
for Harry Potter fans
Client
Wizarding World
Project
Connected Wand experience
Instagram · Creator Hub
Sharing resources
with creators
Client
Instagram
Project
Creator Hub Website
Twitter · Safety Center
Closing the safety
feedback loop
Client
Twitter
Project
Safety Center feature
Family Center
Sparking conversation
between parents & teens
Coming soon
Client
Discord
Project
Family Center feature
Ignore
Offering a stealthy
way to get space
Coming soon
Client
Discord
Project
Ignore feature
“‘Ignore’ for Discord is like a supped up ‘restrict’ on Instagram and Threads. Very cool to see it.”- Adam Mosseri, Head of Instagram
AdventHealth · Mobile app
Modernizing a
network of care
Client
AdventHealth
Project
Mobile app
Mailchimp & Co
Supporting small
business owners
Client
Mailchimp
Project
Mailchimp & Co Website + App
Canary · Mobile + Web apps
Connecting people
to their homes
Client
Canary
Project
Mobile + Web apps
Work history · 2016–2026

I have a blend of agency and in-house experience, working across a wide range of industries.

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GoogleVerizonESPNPlatedLegoMailchimpGoogleVerizonESPNPlatedLegoMailchimp
AdventHealthPlayStationTiffany & CoMarvelIntelMcCormickAdventHealthPlayStationTiffany & CoMarvelIntelMcCormick
MarvelIntelMcCormickGoogleVerizonESPNPlatedLegoMailchimpMarvelIntelMcCormickGoogleVerizonESPNPlatedLegoMailchimp
Jenna and Kira

When I'm not designing, you can find me offline with my dog Kira in tow.

Want to learn more about me?

Ask me anything
Something great   Let's create  Something great   Let's create  Something great   Let's create  Something great   Let's create  Something great   Let's create  Something great   Let's create  Something great   Let's create  Something great   Let's create  
© 2026 Jenna Passmore